Information we collect
In order to accept on-line donations and better communicate with donors, various web pages will ask for personal information such as name, contact and credit card details as well as demographic and professional information.
Mercy Ships is committed to ensuring the security of donors’ personal information. To prevent unauthorized use, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use Internet encryption software, Secure Socket Layer (SSL) protocol, when collecting or transferring sensitive data.
However, whilst we endeavour to protect the security and integrity of donors’ personal information, no data transmission over the Internet can be guaranteed to be 100% secure and accordingly we cannot ensure or warrant the security of any information a donor transmits to us over the Internet. Each donor acknowledges and agrees that transmitting their personal information over the Internet is done at the donor’s risk.
Once a donor’s information is no longer required, we will destroy records containing personal information securely. Credit card information is used only for payment processing and is not retained for any other purpose.
How Mercy Ships uses this information
Mercy Ships uses information gathered to complete any transaction request made online, such as a donation or request for information.
From time to time, we may also use donors’ information to contact donors and provide them with information we feel may be of interest to them. We will always give donors the opportunity to decline or “opt out” of receiving such information or solicitations.
Who we share this information with
Except as noted in this section, Mercy Ships will not disclose a donor’s personal information to others unless we have permission to do so by the donor or are required to do so by law.
We may share donors’ personal data with business partner(s) who are acting on our behalf to complete the activities described above. Such business partner(s) are governed by our data protection policy with respect to use of this information.
Mercy Ships will not use or share the personally identifiable information, which donors provide to us online, in ways unrelated to the ones described above without letting donors know first and offering them a choice. If donors do not want to receive unsolicited direct marketing requests from us, we will do our best to honour their request. For more information or to request a change in what information donors receive, donors should contact us at email@example.com or by calling 01438 727800.
All content on this site such as text, graphics, logos, photographs, button icons, images, audio clips, digital downloads, data compilations, and software is the sole and exclusive property of Mercy Ships or its content suppliers and is protected by UK and international copyright laws.
License and Site access
Mercy Ships grants you a limited, non-exclusive licence to access and make personal use of this site. You may not download or modify any portion of it without the express written consent of Mercy Ships.
Cookies – What are they and how do we use them?
“Cookies” are small bits of electronic information that a website can transfer to a user’s hard drive to help tailor and keep records of the user’s visit to that website. More information about the way cookies work can be found at www.cookiecentral.com and www.allaboutcookies.org .
• help ensure the security and authenticity of users;
• recognise donors when they log into the site; and
• update our databases containing donors’ details.
A user may refuse to accept cookies by activating the setting on their browser which prevents the setting of cookies. Users and donors do not need to allow their browser to accept cookies in order to browse much of our site but if cookies are disabled then please note the ability to properly use our site may be affected.
Donors have the right to request us to stop using their personal information, to obtain a copy of any personal information which we hold about them and to notify us of any inaccuracies.
If you have any queries, comments, or if you wish to correct or update the information we hold about you, please contact us at firstname.lastname@example.org or by calling 01438 727800. We may charge you a small fee to cover our costs incurred in providing you with a copy of your information. You will also need to verify your identity and specify what information you require.
If you wish to know more about your rights please visit the Information Commissioner’s website at www.informationcommissioner.gov.uk.
Changes to our policy
Child Protection Policy
Mercy Ships operates in an international environment and is fully committed to safeguarding the welfare of all children, as well as safeguarding young people and vulnerable adults. In 1991 the U.K. Government ratified the United Nations Convention on the Rights of the Child. This international agreement protects the rights of children and provides a child-centred framework for the development of services to children.
The UK office of Mercy Ships – Mercy Ships UK Ltd., recognises that safeguarding is everyone’s responsibility and has therefore put in place effective safeguarding arrangements. This includes taking a collaborative approach with other professionals.
For further details in respect to Mercy Ships UK’s safeguarding policy, please contact the Executive Director.